⚙️ Incident response workflow - Part 3

⚡ 2,046 views · ⚙️ DevOps & CI/CD

Description

This workflow is the third of three. You can find the other workflkows here:

1. Incident Response Workflow - Part 1
2. Incident Response Workflow - Part 2
3. Incident Response Workflow - Part 3

We have the following nodes in the workflow:

1. Webhook node: This trigger node listens to the event when the Resolve button is clicked.
2. PagerDuty node: This node changes the status of the incident report from Acknowledged to Resolved in PagerDuty.
3. Jira Software node: This node moves the incident issue to Done.
4. Mattermost node: This node publishes a message in the auxiliary channel mentioning that the incident has been marked as resolved in PagerDuty and Jira.
5. Mattermost node: This node publishes a message in the specified Incidents channel that the incident has been resolved by the on-call team.

🔗 Nodes Used

Webhook, Mattermost, Jira Software, PagerDuty

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup