📱 Personalize marketing emails using customer data and AI
⚡ 93,505 views · 📱 Social Media & Email Marketing
Description
This workflow uses AI to analyze customer sentiment from product feedback. If the sentiment is negative, AI will determine whether offering a coupon could improve the customer experience.
Upon completing the sentiment analysis, the workflow creates a personalized email templates. This solution streamlines the process of engaging with customers post-purchase, particularly when addressing dissatisfaction, and ensures that outreach is both personalized and automated.
This workflow won the 1st place in our last AI contest.
Note that to use this template, you need to be on n8n version 1.19.4 or later.
🔗 Nodes Used
Send Email, HTTP Request, Spreadsheet File, Basic LLM Chain, OpenAI Chat Model, Structured Output Parser
📥 Import
Download workflow.json and import into n8n:
Workflow menu → Import from File