📱 Personalized hotel reward emails for high-spenders with Salesforce, Gemini AI & Brevo

⚡ 1,538 views · 📱 Social Media & Email Marketing

Description

This n8n workflow automatically detects high‑spending hotel guests after checkout and emails them a personalized, one‑time reward offer.

🔧 What it does

• Watches Salesforce Guest__c custom object for checkout updates.
• Pulls guest spend data on optional paid amenities:
  • Room Service
  • Minibar
  • Laundry
  • Late Checkout
  • Extra Bed
  • Airport Transfer
• Calculates total spend to identify VIP guests (≥ $50).
• Uses AI to:
  • Spot unused services.
  • Randomly pick one unused service.
  • Generate a realistic, short promo like:
    “Free late checkout on your next stay”
• Parses AI output into JSON.
• Sends a polished HTML email to the guest with their personalized offer.

📦 Key nodes

• Salesforce Trigger → monitors new checkouts.
• Salesforce → fetches detailed spend data.
• Function → sums up total amenity spend.
• IF → filters for VIP guests.
• LangChain LLM + Google Vertex AI → drafts the offer text.
• Structured Output Parser → cleans AI output.
• Brevo → delivers branded email.

📊 Example output

> Subject: John, We Have Something Special for Your Next Stay
> Offer in email: Enjoy a complimentary minibar selection on your next stay.

✨ Why it matters

Rewarding guests who already spend boosts loyalty and repeat bookings — without generic discounts. The offer feels personal, relevant, and exclusive.

🔗 Nodes Used

Salesforce, Brevo, Basic LLM Chain, Structured Output Parser, Salesforce Trigger, Google Vertex Chat Model

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup