🤝 Sync Zendesk tickets to your HubSpot contacts
⚡ 1,115 views · 🤝 CRM & Sales Operations
Description
This workflow automatically syncs your Zendesk tickets to your HubSpot contacts. Every 5 minutes, your HubSpot account collects all the newly modified data and updates it into your Zendesk account, updating the current tickets or creating new ones.
Prerequisites
- Zendesk account and Zendesk credentials
- HubSpot account and HubSpot credentials
How it works
- Cron node triggers the workflow every 5 minutes.
- Function Item node collects all the tickets received after the last execution timestamp.
- HubSpot node collects all the recently modified companies.
- Zendesk node checks all the Zendesk tickets associated with those companies.
- Merge by key node merges the Zendesk and Hubspot data related to those companies.
- If node splits the workflow conditionally, based on data received.
- If the company already exists in, Zendesk node updates organization’sdata.
- If the company does not exist yet, Zendesk node will create an organization.
- The Function Item node sets the new last execution timestamp.
🔗 Nodes Used
Cron, Function Item, HubSpot, Zendesk
📥 Import
Download workflow.json and import into n8n:
Workflow menu → Import from File