💬 Ask a human for help when the AI doesn’t know the answer

⚡ 9,765 views · 💬 Support Chatbots

Description

This is a workflow that tries to answer user queries using the standard GPT-4 model. If it can’t answer, it sends a message to Slack to ask for human help. It prompts the user to supply an email address.

This workflow is used in Advanced AI examples | Ask a human in the documentation.

To use this workflow:

  1. Load it into your n8n instance.
  2. Add your credentials as prompted by the notes.
  3. Configure the Slack node to use your Slack details, or swap out Slack for a different service.

🔗 Nodes Used

Slack, Execute Workflow Trigger, AI Agent, OpenAI Chat Model, Simple Memory, Call n8n Workflow Tool

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup