💬 Automate FAQ responses with WhatsApp keyword detection bot
⚡ 2,905 views · 💬 Support Chatbots
Description
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How it works: This bot operates in a continuous WhatsApp monitoring loop. It analyzes messages to detect keywords in common questions (like hours, prices, and location) and sends automatic replies with predefined information. For unrecognized questions, it directs the user to manual assistance.
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Set up steps: The initial setup involves integrating with the WhatsApp API, registering keywords and their respective responses, and defining the fallback flow. It takes only a few minutes to have the bot running with essential information.
🔗 Nodes Used
WhatsApp Business Cloud, WhatsApp Trigger
📥 Import
Download workflow.json and import into n8n:
Workflow menu → Import from File