💬 Collect star rating feedback with self-contained HTML forms and data tables

⚡ 303 views · 💬 Support Chatbots

Description

Customer Feedback Survey

This n8n template lets you collect lightweight customer feedback through a responsive HTML form with a mandatory 1–5 star rating and an optional message. Submissions are stored in an n8n Data Table (including any query-string context like userId or source) and the user is redirected to a branded “Thank you” page.

How it works

• Form page (/feedback): Renders a styled HTML form (stars + message) with configurable text, colors, and button labels.
• POST handler (/feedback): Receives form data, saves rating, message, and serialized query params to a Data Table.
• Confirmation page: Returns a clean success screen after a valid submission.
• No external services: Runs fully on n8n nodes (Webhook, HTML, Data Table, Set, Respond to Webhook).

Use cases

• Capture quick CSAT/NPS-style ratings after support chats or trials.
• Embed lightweight feedback on landing pages or in-product prompts.
• Attribute feedback to campaigns by passing URL parameters (e.g., ?plan=pro&source=email).

Setup

1. Import the template and publish the two webhooks (GET /feedback for the form, POST /feedback for submissions).
2. Open Form Configuration and adjust title, copy, button labels and make sure the POST URL is set correctly.
3. (Optional) Edit Theme Configuration to match your brand (colors, radius, shadow, max width).
4. Verify the Data Table mapping or point it to your own table.
5. Visit the form URL, submit test feedback, and confirm rows appear in the Data Table.

Requirements

• Works entirely within n8n — no external credentials needed.

Privacy notes

• Only the fields you submit are stored.
• If you include URL query parameters, they are saved as JSON for attribution or debugging.

Screenshots

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🔗 Nodes Used

Webhook, Data table

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup