🎫 Classify and auto-reply to emails with Outlook and GPT-4
⚡ 908 views · 🎫 Ticket Management & Triage
Description
Who’s it for Professionals and teams managing high email volumes who need automatic email triage and responses. What it does This workflow monitors your Outlook inbox and uses AI to classify emails into three urgency levels: Urgent, Important, or Not Important. It automatically generates personalized replies and organizes emails into folders. How it works New emails trigger AI classification based on urgency and deadlines. The system then generates an appropriate reply using GPT-4 and moves the email to the corresponding folder. Requirements
Microsoft Outlook account with API access OpenAI API key (GPT-4 access) Three Outlook folders: URGENT, Important, Not Important
Setup Connect your Outlook credentials, add your OpenAI API key to all Chat Model nodes, update folder IDs in the Move nodes, and customize the AI prompts to match your tone. Customization Adjust classification criteria, modify reply tone and style, add more categories, or integrate with other tools like Slack or CRM systems.
🔗 Nodes Used
Microsoft Outlook, AI Agent, OpenAI Chat Model, Microsoft Outlook Trigger, Text Classifier
📥 Import
Download workflow.json and import into n8n:
Workflow menu → Import from File