🎫 Manage contact form submissions with Google Sheets, Slack alerts & Gmail replies

⚡ 228 views · 🎫 Ticket Management & Triage

Description

How it works

This workflow is triggered when the contact form is submitted.

It automatically saves the inquiry details to Google Sheets and sends a notification to Slack. You can then review the inquiry and reply directly from Slack using the Contact button.

How to use

• Open the Gmail node and set up the Credential.
• Open the Google Sheets node and set up the Credential.
• Open the Slack node and set up the Credential to allow sending messages.
  • You can create a new Slack App here.
• Open the ContactWebhook node and configure Basic Auth.
• Open the Config node and update the contactWebhookUrl parameter to match the Production URL from the ContactWebhook node.

Customizing this workflow

• You can customize the Slack notification message in the Config node.
• You can modify the reply email body in the Gmail node.
  • We recommend including a scheduling link (e.g., to book a meeting).

🔗 Nodes Used

Google Sheets, Slack, Webhook, Gmail, n8n Form Trigger, n8n Form

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup