🎫 Post-surgery patient triage & follow-up system with Gemini AI, Telegram & Google Suite
⚡ 70 views · 🎫 Ticket Management & Triage
Description
Who’s it for
This template is for clinics, hospitals, care teams, and telemedicine providers who need a structured, automated system for post-surgery follow-up. It helps reduce manual workload while ensuring every patient gets timely check-ins and appropriate triage.
What it does / How it works
This workflow automates daily recovery monitoring using Google Sheets and Telegram.
It sends scheduled check-in messages to all patients within their follow-up window.
When a patient replies, the message is:
- Captured by Telegram Trigger
- Cleaned and structured
- Summarized by an AI agent
- Classified into low, moderate, or high intensity
Based on the intensity level:
- Low: Sends a supportive, non-urgent response
- Moderate: Sends guidance + schedules a follow-up event in Google Calendar
- High: Sends an alert email to the doctor via Gmail
All logic runs automatically.
Requirements
- Google Sheets OAuth2 credentials
- Gmail OAuth2 credentials
- Google Calendar OAuth2 credentials
- Telegram Bot credentials
- Gemini API credentials
- A Google Sheet with patient name, surgery type, follow-up duration, and doctor email
How to set up
- Connect all required credentials inside n8n.
- Replace the Google Sheet ID with your own patient sheet.
- Adjust column mappings if your sheet structure differs.
- Test by sending a Telegram message to your bot.
- Enable the Schedule Trigger to begin automated daily follow-ups.
How to customize the workflow
- Modify AI prompts inside the AI Agent nodes
- Adjust triage logic for intensity levels
- Change follow-up intervals in the Schedule Trigger
- Add additional notification channels (SMS, Slack, CRM logging)
🔗 Nodes Used
Google Sheets, Telegram, Telegram Trigger, Schedule Trigger, AI Agent, Google Gemini Chat Model
📥 Import
Download workflow.json and import into n8n:
Workflow menu → Import from File