🎫 Assign Zammad users to organizations based on email domain
⚡ 607 views · 🎫 Ticket Management & Triage
Description
This n8n workflow automates the assignment of existing users to organizations in Zammad based on their email domains, utilizing Zammad’s “domain-based assignment” feature.
Use Case
Automate the post-hoc assignment of existing users to organizations in Zammad by leveraging their email domains. This ensures efficient management of user-organization relationships using Zammad’s “domain-based assignment” feature.
Requirements
- An active Zammad account with API access.
- Existing users and organizations in Zammad with proper email and domain configurations.
- Zammad organizations must have domain-based assignment enabled.
Credentials
- Set up your Zammad API credentials in n8n to allow the workflow to interact with your Zammad instance securely.
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🔗 Nodes Used
Zammad
📥 Import
Download workflow.json and import into n8n:
Workflow menu → Import from File