🎫 Update all Zammad roles to default values

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Description

This n8n workflow allows you to reset all user roles in Zammad to specified default roles. It ensures consistency in role management across your Zammad instance.

Features

• Retrieve all active users from Zammad.
• Update each user’s roles to predefined default role IDs.
• Exclude specific users by their IDs from the update process.
• Simple configuration for default roles and excluded users.

Usage

1. Import the Workflow: Upload the provided .json file into your n8n instance.
2. Configure Variables:
   • zammad_base_url: Your Zammad instance URL.
   • zammad_api_key: Your Zammad API key.
   • default_roles: List of default role IDs to apply to all users.
   • exclude_zammad_users_by_id: List of user IDs to exclude from the update.
3. Run the Workflow: Execute the workflow to update roles automatically.

Issues and Suggestions

For issues or suggestions, visit the GitHub Repository.

🔗 Nodes Used

HTTP Request, Zammad, Convert to File

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup