🎫 Reply to Outlook emails with OpenAI

⚡ 27,368 views · 🎫 Ticket Management & Triage

Description

Who is this template for?

This template is for any Microsoft Outlook user who wants a trained AI agent to reason and reply on their behalf. Teach your agent tone and writing style to replicate your own, or develop a persona for a shared inbox.

Requirements

How it works:

  1. Connect your Outlook account.

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  1. Select (filter) which email sender(s) your trained AI agent will reply to.

[Tip: pick a sender that has some repeatability either with a topic (ie. sales) or an individual (coworker@yourcompany.com)]

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  1. Connect your OpenAI account. Choose your AI model (ie. gpt-4o-mini)

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  1. Add Prompt (User Message) and select “system message” from the option below

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  1. Update the instructions by filling in your name (or persona), response style, and add full email replies from the topic or individual you want the AI agent to emulate.

[Tip: Add actual replies from your email sent folder, including your greeting and sign off. Paste each email sample between a set of <example> … </example> tags]

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  1. Configure the reply (or reply all) to remain within the original email string

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  1. Test it! Send an email from the address to which your agent wants to respond. Check your sent (or draft) folder for the result.

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  1. Enjoy all the free time you now have!!
  2. If you have questions or need assistance, email us at: support@teambisonandbird.com

++This template does not include retrieving email addresses out of the message or body of the email.++

🔗 Nodes Used

AI Agent, OpenAI Chat Model, Microsoft Outlook Trigger

📥 Import

Download workflow.json and import into n8n: Workflow menu → Import from File

📖 Importing guide · 🔑 Credential setup